Terms & Conditions

Terms & Conditions

Effective Date: July 17, 2026

Welcome

These Terms & Conditions govern your use of the Westhills Driving School website and the driving instruction services we provide.

By accessing this website, booking lessons, or using our services, you agree to these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website and services.

Website Use

The content available on this website is provided for general information about Westhills Driving School and its services.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation of the website or the experience of other users.

Eligibility

Students participating in driving lessons must:

• Hold a valid Alberta learner’s licence or driver’s licence appropriate for the lesson being provided.

• Meet the legal requirements for operating a motor vehicle in Alberta.

• Provide accurate booking and contact information.

Lesson Bookings

• Lesson dates and times are subject to instructor availability.
• Bookings are confirmed only after they have been accepted by Westhills Driving School.
• Students are responsible for ensuring the information provided during booking is accurate and up to date.

Pick-Up & Drop-Off

• Complimentary pick-up and drop-off are available within our designated service areas.
• Students should be ready at the agreed pick-up location at the scheduled lesson time.
• Delays caused by traffic, weather, or unforeseen circumstances may occasionally affect scheduled arrival times.

Cancellations & Rescheduling

• We understand that plans sometimes change.
• To respect the schedules of both students and instructors, we ask that lesson cancellations or rescheduling requests be made at least 24 hours in advance.
• Lessons cancelled with less than 24 hours’ notice, missed appointments, or no-shows may be subject to a cancellation fee or may result in the lesson being forfeited.
• Westhills Driving School reserves the right to reschedule lessons due to severe weather, vehicle maintenance, instructor illness, road conditions, or other circumstances beyond our reasonable control.

Student Responsibilities

• Students are expected to:
• Arrive on time for scheduled lessons.
• Carry a valid driver’s licence or learner’s licence.
• Follow all instructor directions during training.
• Drive responsibly and comply with Alberta traffic laws.
• Notify Westhills of any medical condition, injury, or circumstance that may affect their ability to drive safely.
• Failure to follow instructor directions or unsafe behaviour may result in a lesson being ended immediately.

Instructor Responsibilities

• Our instructors are committed to providing professional, respectful, and safe driver education.
• Westhills instructors will:
• Deliver lessons in accordance with Alberta regulations.
• Maintain training vehicles in a safe operating condition.
• Provide clear instruction and constructive feedback.
• Conduct lessons in a professional and respectful manner.
• Make reasonable efforts to arrive on time for scheduled appointments.

Course Completion & Certification

• Certified driver education programs are subject to Alberta training requirements.
• Certificates are issued only after students have successfully completed all required classroom instruction, in-car training hours, and any other applicable certification requirements.
• Completion of a course does not guarantee that a student will pass a government knowledge test or road test.
• Road test results are determined solely by the licensing authority.

Payments

• All prices listed by Westhills Driving School are in Canadian dollars and are subject to applicable GST.
• Payments are securely processed through Square or other approved payment providers.
• Package prices, promotions, and service fees may change without prior notice.

Road Test Vehicle Rental

• Students who rent a Westhills vehicle for their road test are responsible for arriving on time with all required identification and documentation.
• Road test vehicle rental fees are non-refundable once the scheduled appointment has begun.

Vehicle Safety

• Training vehicles are regularly inspected and maintained to meet applicable Alberta safety standards.
• In the unlikely event that a vehicle becomes unavailable due to maintenance or mechanical issues, Westhills will make reasonable efforts to reschedule the lesson or provide a suitable replacement vehicle.

Limitation of Liability

• Westhills Driving School provides professional driver education intended to help students develop safe driving knowledge and practical skills.
• While we strive to provide high-quality instruction, we cannot guarantee individual learning outcomes, examination results, or future driving performance.
• To the fullest extent permitted by law, Westhills Driving School shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Intellectual Property

• All website content, including text, graphics, photographs, logos, branding, course materials, and design elements, is the property of Westhills Driving School unless otherwise stated.
• No content may be copied, reproduced, modified, distributed, or republished without prior written permission.

Third-Party Services

• Our website may use or link to trusted third-party services, including:
• Amelia (lesson booking)
• Square (payment processing)
• Google Analytics
• Klaviyo (email communications)
• Your use of these services may also be subject to their own terms and privacy policies.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

• Westhills Driving School may update these Terms & Conditions from time to time.
• Any changes become effective immediately upon publication on this website unless otherwise stated.

Governing Law

• These Terms & Conditions are governed by the laws of the Province of Alberta and the applicable laws of Canada.
• Any disputes arising from these Terms or the use of our services shall be subject to the jurisdiction of the courts of Alberta.

Contact Us

If you have questions regarding these Terms & Conditions, please contact: