Effective Date: July 17, 2026
Your Privacy Matters
At Westhills Driving School, protecting your privacy is just as important as helping you become a safe and responsible driver. Whether you’re visiting our website, booking driving lessons, or contacting our team, we are committed to collecting, using, and protecting your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.
By using our website or our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information.
Personal Information
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Full name
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Email address
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Phone number
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Home address (where required)
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Driver’s licence or learner’s licence information
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Lesson bookings and scheduling details
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Payment information
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Communications submitted through our website, email, or phone
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device information
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Pages visited
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Date and time of your visit
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Referring websites
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Website usage statistics
This information helps us understand how visitors use our website and improve the overall user experience.
How We Use Your Information
Your information is collected only for legitimate business purposes.
These include:
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Scheduling driving lessons
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Managing lesson bookings
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Processing payments
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Responding to enquiries
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Providing customer support
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Sending appointment reminders
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Sending booking confirmations
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Providing requested information
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Improving our website and services
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Meeting legal, accounting, and regulatory obligations
If you subscribe to our marketing communications, we may occasionally send updates, promotions, special offers, or driving-related information. You may unsubscribe at any time using the unsubscribe link included in every marketing email.
Booking & Payment Services
To provide our services efficiently, Westhills Driving School uses trusted third-party platforms.
Amelia Booking
Online lesson bookings are managed through Amelia. Information submitted during the booking process is used solely for scheduling lessons, communicating with students, and managing appointments.
Square Payments
Payments made through our website are securely processed by Square. Westhills Driving School does not store your complete payment card information. Payment information is handled in accordance with Square’s security and privacy standards.
Analytics & Cookies
Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our website.
We currently use:
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Google Analytics
Google Analytics helps us understand website traffic, visitor behaviour, and overall website performance. The information collected is aggregated and does not personally identify individual visitors.
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Email Marketing
If you choose to receive updates from Westhills Driving School, your contact information may be securely stored within Klaviyo.
We use Klaviyo to send:
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News and updates
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Promotions
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Special offers
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Driving tips
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Important service announcements
You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly.
When We Share Information
Westhills Driving School respects your privacy.
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with trusted service providers who help us operate our business, including:
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Amelia (lesson scheduling)
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Square (payment processing)
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Klaviyo (email communications)
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Google Analytics (website analytics)
Information may also be disclosed where required by law or to comply with legal obligations.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Although we take appropriate precautions, no method of transmitting information over the Internet or storing electronic information is completely secure. As a result, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to provide our services, manage customer relationships, comply with legal and accounting requirements, and resolve disputes.
In most cases, customer records are retained for up to two (2) years after the completion of services, unless a longer retention period is required by applicable law.
Once information is no longer required, it is securely deleted or permanently anonymized.
Your Privacy Rights
Subject to applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy laws, you may have the right to:
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Request access to your personal information
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Request corrections to inaccurate information
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Withdraw consent where applicable
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Request deletion of personal information, subject to legal or contractual obligations
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Ask questions about how your information is handled
Requests may be submitted using the contact information below.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Westhills Driving School is not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13 without parental or guardian involvement.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our services, technology, legal requirements, or business practices.
The latest version will always be available on this page, together with the updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact:
Westhills Driving School
331 Springbank Place SW Calgary, AB T3H 3S4
780 707 9054
info@westhillsdriving.com