Frequently Asked Questions
Everything You Need to Know Before Your First Lesson
Starting driving lessons can come with many questions. Whether you’re a new driver, preparing for your road test, or looking for additional practice, we’ve answered some of the most common questions to help you get started.
If you don’t find your answer here, feel free to contact our team, we’re happy to help.
Getting Started
When should I start taking driving lessons?
The best time to begin is when you feel ready to learn and have your learner's licence. Starting early allows you to build good habits gradually and gain experience before your road test.
Do I need my learner's licence before booking lessons?
Yes. Students must have a valid learner's licence before beginning in-car driving lessons.
Are your lessons suitable for beginners?
Yes. Our programs are designed for students with little or no driving experience. Lessons begin with the fundamentals and progress at a pace that suits each learner.
Do you teach nervous or anxious drivers?
Yes. Many students feel nervous when they first begin. Our instructors focus on creating a calm learning environment where students can develop skills gradually and feel comfortable behind the wheel.
Lessons & Training
Do you offer automatic and manual driving lessons?
Yes. Westhills offers training for both automatic and manual transmission vehicles.
How long is each driving lesson?
Lesson duration depends on the selected package or service. We offer different options to suit beginners, experienced learners, and students preparing for their road test.
Do you provide pick-up and drop-off?
Yes. Complimentary pick-up and drop-off is available for driving lessons within our service area.
Can I choose my instructor?
Instructor availability varies depending on schedule and location. We do our best to match students with an instructor who fits their learning needs.
Road Test Preparation
Can you help me prepare for my road test?
Yes. Road test preparation is included in our training approach. Lessons focus on improving vehicle control, observation skills, decision-making, and common test requirements.
Do you provide a vehicle for the road test?
Yes. Students can rent a Westhills training vehicle for their road test.
How many lessons do I need before my road test?
Every learner is different. The number of lessons depends on your previous experience, comfort level, and ability to apply driving skills consistently.
Can I take a brush-up lesson before my road test?
Yes. Our brush-up lessons are designed for learners who want extra practice, feedback, or a final confidence check before their test.
Booking & Payments
How do I book my first lesson?
You can contact Weshtills by phone, email, or through our online booking/contact form. Our team will help you choose the right program and schedule your lessons.
How far in advance should I book?
We recommend booking early, especially during busy seasons when lesson availability can fill quickly.
What payment methods do you accept?
We capped Credit/Debit payments. Students can also opt for cash/Interac e-tranfer.
What happens if I need to cancel or reschedule a lesson?
Please contact us as soon as possible if you need to make changes to your scheduled lesson. Our cancellation policy will apply.